International Direct Dialing (IDD)
We provide IDD call services for global customers and global markets. As long as your phone system can support SIP connection, you may make use of our IDD services to make phone calls to any countries of the world! With worldwide direct network connection as well as different tier 1 and tier 2 global carriers, robust and most up-to-dated infrastructure and POP(s) in APAC, China, the US and Europe, we are able to deliver stable, high quality and secured IDD services to our corporate customers and SME clients.
How Do Our IDD Services Help?
Our IDD services can help customers cut cost while maintaining a good quality of services. We provide customized billing, pass code system to allow corporate customers to analyze cost structure, cost allocation and expense monitoring! More importantly, our IDD services cover over 230 countries, with multiple routing paths to every single country to ensure network resilience. You can use our IDD services to make outbound calls to connect with your customers, your vendors, your partners, your colleagues, your friends and families all over the world in a secured way!
Customer Case Sharing:
Many contact centers in Hong Kong, the Philippines, Malaysia, India, Taiwan and so on are using our IDD services to make outbound calls to China and other countries for tele-sales services and customer services follow-up. Our stable and clear IDD calls quality provides them a hustle-free outbound voice solution to support their business operation